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The Office of Human Resources: EMPLOYEE ASSISTANCE PROGRAM

EMPLOYEE ASSISTANCE PROGRAM (EAP)

The EAP is a confidential service designed to help employee and families with personal or work life balance issues. Harris-Stowe State University provides the EAP to help employees and their families toward an early resolution of any personal concerns.

The EAP will help with almost any problem that might distract you at work. The most common issues brought to the EAP are:

• Stress Management Concerns
• Emotional Issues
• Depression, Anxiety and Panic Attacks
• Grief or Loss
• Relationship Problems
• Family Problems
• Chemical Dependency
• Eating Disorders
• Domestic Violence
• Job Stress
• Career Frustration
• Child Care Needs
• Elder Care Resources
• Legal Issues
• Financial Concerns
• Nutritional Questions
• Work Life Balance Issues

The types of services included in the EAP are:

• Stress Reduction – Assessment of stress, burnout and mental health issues.
• Crisis Counseling – Immediate intervention including suicide and violence prevention.
• Short-term Counseling – Problem-solving oriented for all types of issues including individual and family situations.
• Child Care Resources – Research and referral for all types of child care needs.
• Elder Care Resources – Research and referral to meet the needs of your elders.
• Legal Assistance – Legal consultation and or referral for most legal issues.
• Financial Assistance – Help with money management for most financial concerns.
• Nutrition/Health Consultation – Telephone consultation with nutritionists and nurses.
• Work Life Resources – Research and referral to convenience services to help with balancing work and personal life.

Accessing the EAP is easy. Simply call, and a counselor will be available to speak to you, 24 hours a day, seven days a week. The EAP counselor will gather some information, evaluate your needs and suggest a possible plan of action. All you have to do is make the first call.

The next step will depend on your unique situation. If you are calling about an emotional or family issue, the EAP counselor will always suggest a face to face meeting. This provides a private opportunity to talk about your concerns in-depth. This meeting will take place at a convenient, private office, away from the work site.

The EAP provides short-term counseling, useful for helping you resolve many types of personal problems. In some cases, more in-depth counseling, support groups, self-help programs or other resources may be necessary. The EAP counselor will help you find the right resources to address your specific problem and will refer you to helpful services beyond the EAP.

There is no charge for services provided within the EAP. Harris-Stowe State University has provided short-term counseling, research, consultation and referral services for you, your family and your significant others. When necessary, you may be referred to services that go beyond the scope of the EAP. Charges for services outside the EAP are your responsibility. In some cases, however, your health insurance may cover a portion of the cost of the services you require.

How confidential is the EAP? No information, including your name, can be released without your written consent. The only exceptions are those required by law such as the duty of counselors to warn someone of a serious death threat or the mandated reporting of child and elder abuse.

FOR SERVICES PLEASE CALL (314) 845-8302 or 1-800-832-8302.
www.hhhealthassociates.com

 

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